From: Lisa <brittondonald@att.net>
Date: March 20, 2014 at 7:06:04 PM EDT
To: Brandon Long <
Subject: Re: lisa.britton.3.3.14.spvalve.2.xls

We had purchased a gas log at Firesie Hearth and Home approximately 1 and 1/2 years ago.  We contacted our plumber and had the proper gas lines run and also the gas logs installed.  We had issues on and off since that moment.  After having the plumber back several times and still no answer I asked if we could have an installer from Fireside Hearth and Home come to assess the situation.  Mike from FHH came recently and was extremely knowledgable.  He immediately found the issues and replaced the bad part.  He was competent and timely.  He answered all our questions.  When done our fireplace has never looked better.  It feels so good to be able to use our gas log and fireplace whenever we want and as long as we want to use it.  I will always go back to Fireside Hearth and Home for our fireplace and gas log needs.  
Thanks so much!  Lisa Britton

Sent from my iPhone
From: Russell Leach [mailto:rleach@leach-russellmech.com]
Sent: Monday, February 25, 2013 9:48 AM
To: Bill Michalak
Cc: Barbara Leach
Subject: Fireplace Service


Bill, Barb and I would like to thank you, Keith, and Brandon for an excellent experience in getting our fireplaces serviced. Keith was very professional and Brandon was a great representative of your organization. Brandon was very respectful and a real pleasure to have in our home! Thanks again and know you are the team we will call when the need arises again.       Thanks Russ & Barb

From: Pat Mckinney 
Sent: Thursday, January 20, 2011 2:42 PM 
To: Jeff Roache 
Subject: Commons project toilet partition installation 

I wanted to compliment you on a job well done on the toilet partitions.   Good quality installation and the guys were great to work with. I especially appreciated any questions and concerns raised by your installer, before proceeding with the work. 

Letís do some more of these together. 

I will let you know of any punch list items.  The architect is going to review about the 1st week of March. 

Thanks again, 

Patrick McKinney 
Project Manager 
Dunlap & Company 
812-376-3021 office 
812-372-7876 fax 
812-343-7184 mobile 
UPS address: 
6325 East 100 
South Columbus, IN 47201
Dunlap Inc. is the oldest General Contractor in the state of Indiana. Formed in 1873 when blacksmiths were plentiful.

I went into Dealers Wholesale and Brandon met me soon after walking in. He was very helpful and walked thru the showroom explaining the different models. We discussed the way my fireplace was already installed and how we could improve the design of the wall.

He had many ideas and came out to the house to measure and help me figure out how to redo the mantel area. Within a couple of days he sent me an estimate.

It didnít take long for the fireplace to come in and the work to start. Some of the ideas had to come as the work was being done, because we didnít know what to expect when the old fireplace was pulled out. We also had to figure out how to have space for the TV and speaker. They never said anything was to hard or that it would cost more.

The finished product is perfect. They were easy to work with and did superior work.

- Sam Tabian